In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

• We will send the Registrar the death certificate electronically so there is no need to collect from us.
• Register the death within 5 days. You will then receive the necessary documents for the funeral.
• Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page that will guide you through the process. 

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

• National Association of Funeral Directors
• National Federation of Funeral Directors
• Society of Allied and Independent Funeral Directors

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

• funeral director fees
• things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
• local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

Support Services:

• Get help with grief after bereavement or loss - NHS (www.nhs.uk)
• Home - Cruse Bereavement Support