updated at 12:34am on 30/01/2020

by Stuart Jay

Fantastic service

Having been with the same practice for over 20 years, I was nervous about changing after moving to Ash Vale. I needn't have worried. From the first call with a receptionist guiding me on how to register, to filling in the forms at the practice, them registering me straight away, and a returned phone call and subsequent appointment at the practice the very next day, the speed and efficiency of their service has been second to none! I attended today for a blood test, and once again, the appointment was quick and efficient. Everyone that I have spoken to at the practice has been friendly and helpful, and it is clear that they take pride in their job. I am particularly impressed with their service whereby a doctor will call back the same day, and determine whether it is urgent that you attend the surgery. From registering one day, and a face-to-face appointment within 24 hours, it is a far cry from the service I received at my previous surgery, where I had to wait 2 weeks for an appointment about some very worrying moles. Although I hope not to have to visit too often, I feel reassured that I will receive excellent care when I do!

Visited in December 2019, Posted on 02 December 2019

by Tony Whitten

excellent service

Used the econsult service at around 0830 on their website Had phone call from doctor at around 0900 and because I am local to the surgery was able to see him at 0930 Use this service, it is great

Visited in November 2019, Posted on 05 November 2019