updated at 12:34am on 30/01/2020
Having been with the same practice for over 20 years, I was nervous about changing after moving to Ash Vale. I needn't have worried. From the first call with a receptionist guiding me on how to register, to filling in the forms at the practice, them registering me straight away, and a returned phone call and subsequent appointment at the practice the very next day, the speed and efficiency of their service has been second to none! I attended today for a blood test, and once again, the appointment was quick and efficient. Everyone that I have spoken to at the practice has been friendly and helpful, and it is clear that they take pride in their job. I am particularly impressed with their service whereby a doctor will call back the same day, and determine whether it is urgent that you attend the surgery. From registering one day, and a face-to-face appointment within 24 hours, it is a far cry from the service I received at my previous surgery, where I had to wait 2 weeks for an appointment about some very worrying moles. Although I hope not to have to visit too often, I feel reassured that I will receive excellent care when I do!
Visited in December 2019, Posted on 02 December 2019
Used the econsult service at around 0830 on their website Had phone call from doctor at around 0900 and because I am local to the surgery was able to see him at 0930 Use this service, it is great
Visited in November 2019, Posted on 05 November 2019