Ordering a repeat prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
Problems ordering prescriptions online?
Before you call us.
Please note that you will need to allow for the following processing times:
Due to issues with staff illness we request 5 days notice for repeat prescriptions. Also you will only be prescribed the usual quantity of medication.
|How to order your online prescription||Ash Vale
|Online – via patient access||Patient Access||Patient Access|
|via an E-consult request||E-consult||E-consult|
|By Hand||Letter box or prescription box at reception||Letter box or prescription box in foyer|
|By Post addressed to:||Bartlett Group Practice
Ash Vale Health Centre
|Bartlett Group Practice
Ash Vale Health Centre
For patients safety reasons and to avoid any misinterpretation, we do not allow our staff to accept verbal requests for medication either in person or over the phone.
Important Message for Dispensing Patients
NHS England has recently made significant changes to the GP dispensing areas around Frimley Green Medical Centre and Ash Vale Health Centre. These changes mean that it is no longer viable for us to keep the dispensary open at Frimley Green Medical Centre.
Therefore we have made the difficult decision to close the Frimley Green Medical Centre dispensary on 31/03/20. The dispensary at Ash Vale Health Centre will remain open. The dispensing team does currently work across both sites and the staff who you know from Frimley Green are not leaving. They will now be based at our Ash Vale Health Centre site.
Patients affected will receive a letter explaining their options from 1st April.
Depending on where you live geographically in relation to your nearest pharmacy, we can dispense medicines direct from our own dispensary. A member of Reception will be pleased to confirm if you live in an area that is covered.
Prescription charges may be paid for by: Cash, Credit/Debit card.
Dispensary opening hours are:
|Site||Weekdays||Closed for Lunch|
|Ash Vale||Mon – Fri, 8.30am – 6.00pm||Closed 12.00pm – 2.30pm|
Although we generally will only issue medicines for a 28 day period, if you are on long-term medication we can set up a system called ‘Repeat Dispensing’ with a pharmacy of your choice so that you don’t need to make a request to your doctor each month. Instead, a ‘batch’ of 6 prescriptions will be issued in advance. Please either speak to your local pharmacist or a member of our own dispensary team.
How to obtain an emergency supply of medicines
If you have accidently run out of medication or need an emergency supply, in the first instance, please contact the surgery if it is during our normal working hours. However, we respectfully request that you do not ‘routinely’ rely on us issuing you your regular repeat prescription this way, as it does create a disproportionate workload on the Duty Doctor and dispensary staff i.e. please do make sure you allow sufficient time to order your repeat medication.
If you need an emergency supply of medicines when we are closed – please read the information in the following link – this will also link you to information about which local pharmacies are open:
OUT OF HOURS PRESCRIPTION SERVICE
If you need to collect a prescription out of hours, the following locations are open as below:
Boots Farnborough Gate: 01252 543629
Monday - Saturday: 08:00 - 00:00
Sunday: 10:30 - 16:30
Camberley Pharmacy: 01276 684633 - 37 Upper Gordon Road, GU15 2HJ
Monday - Saturday: 08:00 - 23:00
Sunday: 08:00 - 18:00
Lloyds Pharmacy inside Sainsburys, Watchmoor Park: 01276 62785
Monday – Friday: 07:00 - 23:00
Saturday: 07:00 - 22:00
Sunday: 10:00 - 16:00
All of the above location will accept NHS Prescriptions and are able to offer advice from Pharmacists. NHS111 is also available to give advice.
Local Pharmacies and Their Opening Times
|Pharmacy Name||Location||Contact Number||Opening hours|
|Lloyds||Ash Vale, GU12 5AZ||01252 330377||Mon to Fri 09:00 – 18:30 hrs
Sat 09:00 – 17:30 hrs
Sun 11:00 – 16:00 hrs
|Boots Plc||Aldershot, GU11 1DB||01252 317444||Mon to Sat 08:30 – 18:00 hrs
Sun 10:00 – 16:00 hrs
|Tesco Plc||Aldershot, GU11 1SQ||03456 779004||Mon – Fri 08:00 – 21:00 hrs
Sat 08:00 – 19:00 hrs
Sun 10:00 – 16:00 hrs
|Boots Plc||Frimley Green, GU16 6LD||01252 835505||Mon/Tues/Fri 08:45 – 18:00 hrs
Wed/Thurs 08.45 – 18.30
Sat 08:45 – 17:30 hrs
|Boots Plc||Farnborough Gate, GU14 8BL||01252 543629||Mon – Sat 08:00 – 00.00
Sun 10:30 – 16:30 hrs
|Rams Chemist||Paddock Hill, Frimley GU16 8UR||01252 835095||Mon – Fri 09:30 – 18:00 hrs
Sat 09:30 – 13:00 hrs