Dementia and Memory Problems

Are you worried about your memory or the memory of a relative?

If you have a concern, your GP would be happy to discuss this and decide with you on the best action to take.



How are memory problems assessed?

Your GP will ask you some questions about your memory and how this impacts on your life. If there is a concern, your GP may refer you to the Memory Clinic, which is based locally. Further assessment may involve some blood tests and a brain scan (normally a CT scan) to gather more information prior to making a diagnosis.


What happens next if I am diagnosed with dementia?

There may be medications which can help with your memory. You and your family will be offered access to local support and given advice on how to cope with memory problems. Your GP will monitor your progress and support you over time.


What advice or help is available for people with memory problems and dementia?

People with dementia and their carers can now sign up for a new NHS remote monitoring service offering increased support during Covid-19

The TIHM Monitoring Service is a new, free of charge NHS service to remotely monitor the health and wellbeing of both people with dementia and their carers who live in Surrey during Covid-19.

It is based on an award-winning system that combines easy to use remote monitoring devices installed in homes with a dedicated and clinically led Monitoring Team to reassure people about their health, alert them to potential health issues and, where necessary, ensure they receive prompt treatment and support. It is offered by local NHS provider, Surrey and Borders Partnership NHS Foundation Trust, and smart home monitoring provider, Howz, in partnership with Surrey County Council and Surrey Heartlands Health and Care Partnership.  More detail at:

Who can receive the TIHM Monitoring Service?

  • Anyone with a diagnosis of dementia who lives at  home in Surrey
  • If the person with dementia has a regular carer, they can apply to receive the service too
  • The service is not available to people who live in care homes

How to sign up?


The Alzheimers Society

The Alzheimers Society

The Alzheimer’s Society is a wealth of knowledge and free support for people with memory problems and their families and carers.

They will be able to advise you on the following:

  • Practical help available for people with memory problems
  • Connecting you to a support network
  • Legal advice
  • Advice for carers

Get in touch with the helpline to talk with a trained advisers on 0300 222 1122.

9am – 8pm Monday to Wednesday
9am – 5pm on Thursday and Friday
10am – 4pm on Saturday and Sunday

NHS Choices also provides helpful information about dementia and how to access help and support.

NHS Choices – Dementia